Employment

about us page Employment

Pooch Pals is always looking for exceptional men and women who resonate with our customer service approach. At Pooch Pals, we are committed providing each and every employee the necessary support and training during their employment tenure.

Established in 1999, the Pooch Pals brand is founded on the belief that happy customers and happy employees go hand-in-hand.

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    Applying For A Job
  • What are the prerequisites for a job at Pooch Pals?
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    1. All candidates must love animals!
    2. Possess the personality and morals to uphold our core values i.e. professional, personable, reliable and trustworthy.
    3. Six (6) month commitment towards the position, at least.
    4. Exceptional written and oral communication skills.
    5. Previous customer service experience.
    6. Willing to work outdoors in any possible seasonal condition.
    7. Physically fit, capable of being on your feet for long hours at a time.
    8. Interested in learning about dog training.
    9. Available to work a three (3) hour time shift Monday through Friday for at least six months.
    10. Capable of navigating the New York City subway system.
    11. Own a smartphone capable of checking your email and a computer at home with a working Internet connection.
    12. Willing to submit to a criminal background check.

  • What are the steps in the hiring process?
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    Once submitted, your application will be kept active for 60 days. During this time, the management team will have access to review your application and may contact you to set up an interview. At the end of the 60-day period, you may submit another application should you wish to continue to be considered for another position.

  • Is there a minimum time commitment required to work at Pooch Pals?
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    Yes. Pooch Pals is committed to hiring only the best pet care providers who are available to work the same three (3) hour time shift Monday through Friday for at least six months. We make strong bonds with our clients and it's important for them to have stability when they are trusting us to take care of their furry friends.

    Common time shifts are:

    • Morning: Mon - Fri from 9am - 12pm
    • Afternoon: Mon - Fri from 12pm - 3pm
    • Late Afternoon: Mon - Fri from 2pm - 5pm
    • Full Day: Mon - Fri from 9am - 5pm
  • Why do I need a smartphone?
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    A phone that is capable of Internet access is a requirement since all pet care services are registered through our unique GPS tracking system. We also use two smartphone based applications for internal communications amongst the team.

  • On average, how much does a pet care professional earn each week?
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    The weekly commissions outlined below are based on a candidate’s on the job work availability. This is the time spent on the job and does not include time traveling to or from your home, school, other job etc. Any overnight pet sitting or boarding services provided are in addition to the compensation estimates below.

    • 3 hour shift (Mon - Fri) $150/week
    • 4 hour shift (Mon - Fri) $200/week
    • 5 hour shift (Mon - Fri) $250/week
    • 6 hour shift (Mon - Fri) $300/week
    • 7 hour shift (Mon - Fri) $350/week
    • 8 hour shift (Mon - Fri) $400/week



    * Earning estimates shown above are gross numbers. Actual income may be less after New York State Payroll taxes have been deducted.

  • How do I apply for a position with Pooch Pals?
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    We recommend you allow yourself at least 30 minutes to complete the job application process. Be prepared to provide details regarding your experience, education, references and testimony.

    Click to apply for:

  • Who do I contact if I have a question about the job opportunity or the status of my application?
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    If you'd like to follow up on the status of your application, you are welcome to send us an email at jobs@poochpalspetcare.com.

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    Frequently Asked Employment Questions
  • Do I get paid while going through Pooch Pals employee training program?
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    Yes, employees who successfully complete Pooch Pals training program receive a $30.00 stipend to cover the cost of a 7 day unlimited metro pass to use during your training period. This payment will be added to your first paycheck on either the 16th or 2nd of the month.
  • How long will it take to receive a full schedule of clients?
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    You may start out slowly with just 1 or 2 clients. Covering other walkers during vacations and sick days is a great way to make up for empty spaces in schedules and learn about different dog personalities. We try our best to fit new employees with clients as soon as we can.

  • What does Pooch Pals employee training program entail?
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    You will have 3 full days of on-the-job training with a Team Leader followed by a daily test online. You are also required to attend 6 professional dog training classes with in the first 60 days of employment. Classes are available to the public for $40/visit, Pooch Pals staff attend free of charge.

  • How do most staff commute to and from work?
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    We recommend all Pooch Pals staff purchase a weekly or monthly unlimited metrocard. You will most likely need to use it a few times a day. Driving to work is not a practical means of transportation for this type of work. We discourage our staff from driving to avoid scheduling delays and expensive parking fees.

  • How does Pooch Pals handle vacation requests?
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    All staff are able to take unpaid vacation days as long as it's requested with 2 weeks advanced notice.

  • Will I get to meet other pet care providers?
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    Yes! We hold monthly gatherings specifically so we can get to know one another.

  • What is the most common time of the day that dog walking services are provided?
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    A vast majority of our clients need pet care services during work hours from 9 - 5pm Monday through Friday. Requests outside of these peak hours are less frequent.

  • What are the appearance guidelines for employees?
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    Pride in personal appearance and good hygiene is important in our ability to create strong long-standing bonds with our clients and remain competitive in the service industry. The appearance of our employees communicates an image of Pooch Pals to the public. While on the job, Pooch Pals employees are required to present themselves professionally while still maintaining comfort.

We recommend you allow yourself at least 30 minutes to complete the job application process. Be prepared to provide details regarding your experience, education, references and testimony.

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